I. General Terms and Conditions
a) Only persons with at least one year of driving experience may rent and drive a car. Each driver must be listed in the rental agreement. In the event of unauthorized rental of the car to another person and damage, the renter is obliged to pay the full amount of the damage.
b) The lessee with whom the agreement was concluded is also liable for damage caused by other drivers listed in the agreement.
c) Driving to countries outside the Czech Republic is only permitted for a fee and with the written consent of the lessor - the amount of the fee is contractual.
d) The car is handed over to the lessee with all operating fluids, mandatory equipment, clean and in good technical condition. Any comments regarding the rented car must be made by the lessee at the latest upon taking delivery of the car.
e) Damage to the car body is shown in the "Car Condition Card," which the renter is familiarized with upon delivery of the car and agrees to with their signature.
f) The rental period ends with the delivery of the car and car keys to the rental company (i.e., it does not end simply by parking the car in the event of a breakdown, accident, or other circumstances).
g) The deposit for co-participation in the event of damage is paid as a security deposit, and the renter agrees that it will be used to repair damage to the car (including GPS) caused and attributable to them, in the amount specified in points I - V.
II. Obligations of the renter
a) In the event of any accident or damage to the car, as well as in the event of a malfunction or suspected malfunction detected while driving, the driver is obliged to stop the car, inform the car rental company and follow its instructions. Otherwise, they expose themselves to the risk of financial participation as in the case of damage to the car caused by their own fault.
Unless expressly permitted by a car rental company employee, the lessee is not allowed to repair the car themselves or take the car to a service center.
b) In the event of an accident or theft of the car, the renter is obliged to report the incident to the car rental company without delay, call the police competent in the country in which they are located, and write a report on the incident (request a copy of the report and hand it over to the lessor). Failure to report the incident to the police and provide a copy of the police report may result in the lessee being liable for the entire cost of the damage.
c) Accidents or damage to the car that are not the fault of the lessee are covered without co-participation if the lessee either:
a. calls the police and obtains a police report stating the identity of the person responsible and submits it to the lessor
b. completes the "Statement of Liability" form with the person responsible, which is located in the glove compartment of the car, and submits it to the lessor signed by the person responsible.
d) In the event of an accident and damage caused by the lessee, or in the event of damage to the car where the identity of the person responsible is unknown, the lessee shall pay a share of the damage, up to a maximum of the excess, i.e. up to CZK 15,000.
e) The lessee shall pay for the towing service in the event of an accident or fault caused by the lessee.II. Lessee
f) The lessee shall pay for damage caused by incorrect gear shifting up to the amount of the deductible.
g) The lessee may not use the car for testing or sporting purposes, or on unapproved roads. The lessee shall pay for all damage caused by using the car in a manner contrary to normal use (or under the influence of intoxicating substances, etc.).
h) The lessee is obliged to use anti-theft devices to protect the car.
i) In the case of long-term rental, the lessee undertakes to bring the car to the rental company for regular inspection and maintenance within 30 days.
j) The lessee is responsible for refueling with fuel of appropriate quality and shall keep receipts from fuel pumps in case of later complaints about fuel quality. In the event of a defect due to refueling with poor-quality fuel and the absence of a fuel receipt, the penalty is as specified in II.d).
k) The lessee is also responsible for any damage caused by them that they did not report and that was discovered after the car was returned.
l) The lessee undertakes to comply with the traffic rules in the given country. In the event of a violation of regulations and the imposition of a fine by the competent authority for speeding, illegal parking, etc., the lessee undertakes to pay the car rental company the full amount of the fine plus any associated fees and agrees that the car rental company may deduct this amount from their credit card.f) The Lessee is liable for damage caused by incorrect gear shifting up to the amount of the participation in damages.
III. Landlord's obligations
a) A Czech Republic motorway electronic toll sticker and car radio are included in the rental price free of charge.
b) Roadside assistance (breakdown service, replacement car, towing) is included in the rental price free of charge, provided that the lessee complies with the rental terms and conditions. In the event of an accident or damage caused by improper use of the car, these services shall be paid for by the lessee.
c) The lessor undertakes to repair any faults in the car that prevent its use and that were not caused by the lessee free of charge for the entire duration of the contract (this does not apply to damage to tires, replacement of light bulbs, burnt clutch caused by incorrect gear shifting, etc. – such damage shall be paid for by the lessee).
d) In the event of a breakdown that cannot be repaired on site or an accident, the Lessor shall provide a replacement car, provided that the obligations under points I. – V. have not been breached.
e) If the requested car cannot be delivered to the Lessee, the Lessor reserves the right to deliver a comparable car to the Lessee.
f) The lessor is entitled to refuse to rent a car to a person whose ability or intention to comply with the terms of the contract is in doubt.
h) The lessor reserves the right to withdraw from an already confirmed order in exceptional cases.
IV. Protection of personal data
The lessee agrees that the lessor may make copies of the documents submitted by the lessee and use them for the purpose of fulfilling the contract. This personal data will only be provided to third parties if the Lessor is or will be required to do so by law (data on the driver of the car at the time of committing an offense or crime with the car) or for the purposes of resolving a damage or insurance claim on the car.IV. Personal Data Protection
V. Fees
a) For returning an unwashed car, CZK 200.
b) For damage to the interior (upholstery, seats) or heavy soiling (e.g., from a dog), up to CZK 2,000.
c) For loss of car documents (ORV – car registration certificate), the fee is CZK 1,000.
d) For loss of car keys, the fee is up to CZK 7,000.
e) The car must be returned with the same amount of fuel as when it was rented. Otherwise, a refill fee of CZK 300 + the current price of the missing fuel will be charged.
f) In the event of late payment, the lessee is obliged to pay a contractual penalty of 1% of the amount due for each day of delay.
g) If the lessee returns the car before the return date specified in the contract, the lessee is not entitled to a refund of the remaining rental fee.
h) In the event of theft of the car, the lessee undertakes to pay the lessor a co-payment in the amount specified in point II.d.
i) In the event of a breach of point I.c), i.e., driving the car to unauthorized countries, the fee is CZK 5,000 plus other related expenses.V. Charges and Penalties

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